About eCargo
Logistics, with a human point of view.
We bring domestic courier, international shipping and business logistics under one operations team — so sending something important does not mean chasing five different people.
Who we are
More than a handover.
eCargo is a courier and logistics company built around a simple idea: the moment you hand over a parcel, you should not have to wonder what happens next. We combine regional hubs, established global partners and one accountable operations team.
That means fewer handoffs, clearer updates and someone who picks up the phone when the plan changes. Whether you ship once a month or two hundred times a week, the standard is the same: collect it properly, move it visibly, deliver it on time.
We are not trying to be the biggest name in logistics. We are trying to be the one you stop worrying about.
What we stand for
Four things we refuse to trade away.
These are operating rules, not slogans. They decide how we quote, how we answer the phone and what we do when something goes wrong.
Say the real price
Every quote shows what it excludes — GST, duties, re-delivery. A number that changes at invoicing is worse than a higher number stated up front.
Own the failure
When a parcel is stuck, you call us and we chase the network. You should never have to work out whose van it is on.
Keep the promise
We would rather decline a route than accept a pickup we cannot deliver on. Serviceability is confirmed before you book.
Stay easy to reach
No ticket maze for routine questions. A named contact for business accounts and a human answer on WhatsApp.
Our operation
Built for the unglamorous part.
Most of logistics happens before the parcel reaches the road: packing checks, address validation, documentation and sorting. We invest in those steps because they decide whether the last mile goes smoothly.
- Structured pickup windows with digital proof of collection
- Scan checkpoints at every hub and handoff
- Customs documentation reviewed before international dispatch
- Exception alerts routed to a named operations contact
Where we are
Mumbai, and a network across India.
Our operations desk sits in Mumbai and works Monday to Saturday, 9:00–19:00 IST. Scheduled lanes can be arranged outside those hours for regular shippers.
Talk to a person
WhatsApp and phone: +91 98765 43210
Email: hello@ecargo.in
40 hubs across India
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