Tracking

Track your shipment.

Enter your AWB number to see every scan, from pickup to the doorstep.

Shipment tracking

Live tracking: we check the ICL domestic, ICL international, Courierwala and Atlantic networks for your AWB. If no scan is found, contact our team and we will chase it.

Your tracking updates will appear here.

Enter an AWB above. If you do not have one, check your booking confirmation or contact our team.

Need help?

When tracking is not enough.

If a scan has not moved in 24 hours, contact us and we will chase the network on your behalf.

No update in 24 hours?

Send us the AWB and we will open an exception with the operating hub.

Contact support

Address change

Address changes are possible before the parcel goes out for delivery.

Talk to us

Lost or damaged

Report it within 48 hours with photographs and we will start a claim.

Report an issue